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Help centre

CatchON TV FAQ

Straight answers to the questions we hear most, grouped by topic. Cannot find yours? Our support team is available 24/7 on the contact page.

The basics

About CatchON TV

What is CatchON TV?

CatchON TV is an IPTV subscription that streams 18,000+ live channels and 140,000+ movies and series over your internet connection. You watch it in a standard IPTV player on a device you already own, such as a Firestick, Smart TV, phone or computer.

Is this the official CatchON TV website?

Yes. catchontv.digital is the official website for our service. Order only here to get genuine login details and direct support from our team.

Where is CatchON TV available?

The service is built mainly for viewers in the USA, UK and Canada, and it works in most other countries too. All you need is a stable internet connection.

Where can I see the CatchON TV channels list?

An overview by country and category is on our channels list page. The complete live list appears in your player once you sign in. Ask support if you want a specific channel checked before you order.

Plans & payment

Pricing and Payment

How much does CatchON TV cost?

Plans start at $15 for one month on one device. The 12-month plan costs $75, about $6.25 per month. See every option on the pricing page.

How do I pay for CatchON TV?

Choose a plan, then pay by card, PayPal or crypto at checkout. Selected payment methods give a discount of up to 16%. Our guide on how to pay for CatchON TV walks through each step.

Does my subscription renew automatically?

No. Every plan is a one-time payment for the term you choose. Nothing is charged again unless you renew yourself.

Are there any hidden fees?

No. The price you see includes all channels, the on-demand library and support. Some third-party player apps charge their own small fee, which goes to the app developer.

Devices & setup

Devices, Apps and Setup

Which devices work with CatchON TV?

Amazon Firestick, Android TV and boxes, Samsung and LG Smart TVs, iPhone, iPad, Apple TV, Windows, Mac and MAG boxes. Roku does not allow IPTV apps, so Roku users need screen mirroring. See all setup guides.

Is there a CatchON TV IPTV APK?

On Android and Firestick you install an IPTV APK player and sign in with your CatchON TV details. The Firestick guide shows how to install it with the Downloader app.

Which app is best for CatchON TV?

IPTV Smarters Pro is best for beginners, TiviMate for Android TV and Firestick, and IBO Player Pro for Samsung and LG TVs.

How many devices can I use at once?

Between 1 and 5, depending on your plan. You can install the app on any number of devices; the plan limits how many watch at the same time.

Streaming

Quality and Connection

What internet speed do I need?

A stable 15 Mbps per screen for HD and 25 Mbps for 4K. Stability matters more than peak speed, so use Ethernet where you can.

Do I need a VPN?

A VPN is not required. Some viewers use one for privacy or because their internet provider slows video traffic. If you use one, pick a fast server close to you.

How fast is activation?

Most orders are activated within minutes of payment confirmation. Your login details and setup instructions arrive by email.

What if a channel buffers?

Check your connection on the device itself, restart the router and device, and try another channel. Our troubleshooting guide covers this step by step.

Still have a question?

Talk to CatchON TV Support

Our team answers 24/7 and can check channels, devices and plans for you.