Privacy Policy

Information We Collect

• Order details: your name, email address and the plan you choose, so we can activate and support your subscription.
• Messages: what you send us through the contact form or by email.
• Device details you share: for example a MAG box MAC address, only when needed for setup.
• Website data: basic technical data such as browser type and pages visited, collected through cookies and server logs.

Payments

Payments are processed by third-party payment providers. CatchON TV does not store your full card number. The provider’s own privacy policy applies to the data you give them.

How We Use Your Information

• To activate your subscription and send your login details
• To answer support requests
• To send important service messages, such as renewal reminders
• To keep the website secure and working well

We do not sell your personal information.

Cookies

We use essential cookies to make the website work and may use analytics cookies to understand how visitors use it. You can block or delete cookies in your browser settings.

How Long We Keep Data

We keep order and support records for as long as needed to provide the service and meet legal or accounting requirements, then delete them.

Your Rights

Depending on where you live, you may have the right to access, correct or delete your personal data, or to object to how we use it. To make a request, contact us.

Security

We use reasonable technical measures to protect your information, including encrypted connections on this website.

Changes

We may update this policy. The date at the top shows the current version.