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Support

Contact CatchON TV Support

Questions before you order, help with setup or a problem with a channel: send us a message and our team will reply. We answer 24/7.

Send Us a Message

Tell us your device, the app you use and what you see on screen. The more detail you give, the faster we can help.

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Before You Write

Many questions already have an answer that can save you waiting:

What We Can Help With

Before you order

Channel checks, device compatibility and choosing the right number of screens.

Setup

Step-by-step help for Firestick, Smart TVs, Android, Apple, PC and MAG.

Your account

Renewals, upgrades to more screens and login details.

Streaming issues

Buffering, missing channels, the TV guide and audio problems.